Scott Calvin
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Frequently Asked Questions

How do I book my travel plans?

Booking your next holiday is a simple process with Scott Calvin Vacations. Simply decide where you want to go based on our advice or your own research. Simply click the book now button and go through the instant online booking process or drop us a line, and check if we can accommodate you for the dates you would like to travel. It could not be that simpler. Once you receive confirmation then go ahead and organise your travel arrangements. Scott Calvin Vacations is not a travel agent and we do not book flights because our travellers are global and we simply can not accommodate great air prices for everyone and to be honest its not our specialization. All your monies paid to the company will enter a trust account, which is supervised by an independent trustee. Because you need to know what you can expect of us, and we need to know what we can expect of you, please take a few minutes to read our terms and conditions. It is essential that you take out travel insurance, as with any travel. If you are under going an active adventure please make sure that you are covered for this you will be amazed that sometimes such activities becomes excluded but can be added for just a small supplement. Once you have booked your travel arrangements, the payment for your holiday is as set out at time of booking - remember if you book online you can access you payments online and pay regular amounts or the final balance when required.  This is unique to Scott Calvin Vacations at this time. We pride ourselves on being an honest and personal company. Take a look at our feedback to hear from some of our recent clients.

I'm not sure about where I want to go?

This is exactly why Scott Calvin Vacations exists.  We have a ultra experienced travel team all of whom live and breathe travel and we know every destination well, we also have young families so we know whats best on that front as well.  Just contact us and tell us a bit about your travel desires, and ambitions what you are looking for and an idea of your budget and we’ll be delighted to come straight back to you with recommendations.  We can give you first hand information about the accommodation, the actual adventure you will find, the day and the night life, the local cuisine, the best time of year so that we can enjoy the perfect travel arrangements. It is simply about getting the details correct from start to finish.

Who Books With Scott Calvin Vacations?

Our customers come from North America, United Kingdom and Europe mostly, however we take bookings from all over the world and encourage customer from all countries to enjoy an adventure with Scott Calvin Vacations. Our holidays offer excitement, fun, creativity and on occassion luxury although not always, some facilities can be basic due to the nature of the experience. Our customers are those looking for something just nice about a vacation, they feel comfortable with Scott Calvin Vacations. We are a world operator and enjoy looking after all our customers.

Does Scott Calvin Vacations organise flights?

To allow you to take advantage of low cost flight options worldwide and so that you can travel when best suits you, we do not book flights. This enables you to shop about and find what is best for you. As we do not book flights we recommend you book with an authorised seller of flights that have IATA and if in Europe an ATOL bonded flight company, this ensures that your flights are financially protected. All monies paid to the company will enter a trust account, in compliance with the Package Travel, Package Holidays and Package Tours Regulations 1992 (SI 1992 No 3288), which is supervised by an independent trustee. Because you need to know what you can expect of us, and we need to know what we can expect of you, please take a few minutes to read our terms and conditions. It is essential that you take out travel insurance, as with any holiday.

What customer protection do you offer?

All monies paid to Scott Calvin Vacations will enter a trust account. Your funds are held in this account and will not be released until you have returned from your surf trip. In the unlikely event of the company becoming insolvent, your payment is protected by the company's trust account, so your peace of mind is guaranteed. This means that your money will be refunded in the event of our insolvency. All monies paid to Scott Calvin Ltd will enter a trust account, which is supervised by an independent trustee; administered by J. Baker (Magistrate). Your funds are held in this account and will not be released until you have returned from your holiday. In the unlikely event of the company becoming insolvent, your payment is protected by the company's trust account, so your peace of mind is guaranteed. This means that your money will be refunded in the event of our insolvency. 

What if my husband/wife/girlfriend/boyfriend doesn't enjoy the activity and does not want to take part?

We can get them into it with one of our package around the world or we recommend the best option that will suit you both, so whilst you are having fun in the adventure they can be happy doing what ever they wish.  We can arrange excursions from all destinations in most cases, so your partner won't get bored on the beach or in the jungle! Most of our trips come with a few non-activity options and we will take the time to ensure that your trip will be perfect for them as well as you, however do remember that we are a surfing operator so that will always be our priority.

What if I can't see what I'm after?

We can customize any of our adventures to suit your needs with in reason because we use local suppliers, and as we act on the behalf of these companies we can normally sort your arrangements out exactly. Just drop us an email or give us a call to discuss what you’re searching for and we’ll be more than happy to help create that perfect travel arrangements.

What day should I arrive in the destination?

At the majority of our destinations you can arrive whenever you wish - any day, anytime.  We can craft your travel arrangements to work around your availability and requirements and arrange transfers to suit your travel dates and times. Some tours and boat charters are set for certain times and this is important to note, this is always explained on the experience page.

Do you have a brochure you can send us?

We simply do not require one anymore and due to the environment and a constant increase in our travel offerings, we feel a printed brochure would damage the environment and would be out of date on the day it is printed.  

Can I pay a deposit or is it full payment?

We have a set deposit with what ever currency you are booking with and then full balance is with in 10 weeks of arrival. 

Are you a Travel Agent?

No we are not really a travel agent, we are not really a tour operator either we act as Scott Calvin brand promoting products and operators worldwide through this great website and letting them sell there product via our great brand name, we do not have our own staff in the destinations and neither do we pretend to, we work with a very select number of companies and do our best to ensure that your trip is excellent quality.

Do you have Customer Service?

If as a customer you feel the need to discuss any matter outside that of the normal sales enquiry, then please feel free to email directly to: Ashley Spencer (head of product).
Email Customer Service: ashleyspencer@scottcalvinvacations.com

Do you have a Privacy Policy?

We most certainly do and you can find this details by clicking here: Privacy Policy or you will find the link at the bottom of the most of the website pages.
 
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TOP CHOICES FOR MARCH 2010
1 North America - Canada
2 North America - USA
3 South America - Nicaragua
4 Africa - Morocco
5 Africa - South Africa
6 Africa - Senegal
7 North America - D. Republic
8 South America - Peru
9 Asia - Sri Lanka
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Scott Calvin offers a range of specialist lifestyle and experiences worldwide aimed at affluent customer these include such activities as surfing, dog sledding, snowmobiling, astronomy, american sports, yoga, skiing, snowboarding, fitness, fishing, multi activity and multi adventure, cultural, historical and religious vacations and holidays. We are like no other company in the world for the affluent and successsful, we offer a range of lifestyle, interest experiences that you will not get elsewhere with anyone else. Your time is very precious, your time-off even more so. Scott Calvin Vacations provides experiences that are special for the real truly discerning affluent traveller.

 
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